Love the Earth has a strict quality control process to ensure all our reusable beeswax wraps are fault-free before folding, packing and shipping them to you. Please be aware, our beeswax wraps are 100% handmade and cut, so it is normal if they contain some wax drops or are slightly larger or smaller than the sizes mentioned.
As our beeswax wraps are designed to come into contact with food or food products, we can only replace or refund items if they are defective or damaged, we can not offer an exchange or return for change of mind.
Please contact us to organise a return of faulty products. We will require proof of purchase and a description and/or photo of the fault. Once the faulty product is returned and received, we will be in contact with you to issue a refund.